contact

our address

Planned Parenthood Toronto

36B Prince Arthur Avenue

Toronto, ON M5R 1A9

Canada

We are located near the Bedford road exit of St.George subway station, one block north of Bloor Street and one block west of Avenue Road. Our charitable registration number is: 11909 4449-RR0001

contact us

Phone: (416) 961-0113

Clinic Fax: (416) 961-9856

General Fax: (416) 961-2512

Email: ppt@ppt.on.ca

Media: (416) 961-1931

Due to privacy concerns, we cannot make appointments via e-mail at this time.

Our charitable registration number is 11909 4449-RR0001

clinic hours

Appoinments for all sexual health, mental health and primary care

Monday, Tuesday, Thursday:

9:30 am – 8:00 pm

Wednesday:

9:30 am – 12 pm and 4:00 pm – 8:00 pm

Friday:

9:30 am – 4:00 pm

drop-in hours

Sexual health only

Saturdays: 10:00 am – 2:00 pm

things to know before calling

If it’s your first appointment, please arrive 15 minutes early to fill out the required paper work.

To all appointments, please bring:

  • something with your name on it
  • your health card (if you have one)
  • medical insurance information (if you have it)

PPT can provide all services free of charge to anyone living in Canada, with or without OHIP. If you are eligible for OHIP but don’t have the card, let us know. We can help. Unfortunately, we are not able to provide services to those visiting as tourists.

Our current wait time for an appointment may be up to three weeks. However, we often have same or next day appointments available. Call us when we open (9:30 am) to book a same-day appointment. They are booked first-call, first-served.

You can find answers for frequently asked questions related to booking appointments on our FAQ page.

accessibility

Do you require accessibility supports? Need to book an appointment by email?

Request accommodations for your appointment at access@ppt.on.ca. In all other cases, due to privacy concerns, we cannot make appointments over email.

Regrettably PPT is not fully wheelchair accessible.* Require mobility accessible services?

Book an appointment at our satellite location EdgeWest here.

alternative clinics

We partner with clinics across the GTA, so that you can have the access you need. See a full list on Teen Health Source, an affilitate of PPT: teenhealthsource.com/services

client rights

As a client of Planned Parenthood Toronto, you have the right to:

  • be treated with respect and dignity regardless of age, sex, gender identity, sexual orientation, race, ethnicity, citizenship, education, physical and/or mental abilities;
  • health care even if you do not have a health card;
  • be referred to by the name and pronoun that you use;
  • share only the information you want with the people serving you;
  • bring a friend or support person with you to an appointment and/or into the exam room; refuse the presence of an observer or student;
  • refuse any care, services or treatment;
  • be presented with all the information you need, where you feel comfortable making your own decisions and be supported in your decision making;
  • easily accessible health care services that are provided in a safe, comfortable, respectful and confidential environment within legal limits; and a fair, safe and clear process of complaint
  • know the names, roles and positions of the people serving you, and
  • know the experience and qualifications of the people serving you.

how to make a complaint

Please download and follow the instructions below to make a complaint to PPT.

Download our How To Make A Complaint instructions

Download our Client Complaint Reporting Form

Download our Client Complaint Policy and Procedures

Download our Workplace Harassment, Solicitation and Discrimination Policy