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accessibility

do you require accessibility supports?

do you have a disability or similar access-related need that requires being able to book via e-mail?

clinic@ppt.on.ca with the subject line: Accessible Booking Required.

You can also use this email address to request accommodations for your appointment. In all other cases, due to privacy concerns, we cannot make appointments over email.

regrettably ppt is not fully wheelchair accessible*.

require mobility accessible services?

book an appointment at our satellite location edgewest

EdgeWest

let’s talk about accessibility

At PPT we believe healthcare and information should be equally accessible to everyone. We’re committed to meeting the needs of young people with disabilities and to meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act. We’re working to prevent and remove all unnecessary barriers to accessibility for our clients, staff, volunteers, program participants, and visitors. PPT has taken a number of steps to improve access for people with disabilities, and are committed to continuing this effort. Since 2016, we’ve coordinated an Accessibility Working Group to generate ideas to improve our services and programming.

PPT welcomes service animals in our Community Health Centre. To allow your animal in the building PPT may need a letter from a physician or nurse confirming that you require your animal for your mental or physical health. If you don’t have this letter you can also provide a certificate from an animal training school. Please keep in mind that your service animal must remain in your care and control at all times throughout your visit to PPT. If possible, please let us know in advance that you are bringing your service animal so that we can ensure any allergy concerns are mitigated.

Please see PPT’s Multi-year Accessibility Plan.

to meet the needs of clients with disabilities, we offer:

  • ASL interpretation for clinical appointments can be booked at clinic@ppt.on.ca
  • ASL interpretation is always available at our yearly AGM. No request required.
  • Pocket amplifier available onsite for clients. The amplifier can also be booked for offsite programs.
  • Weighted blankets are available for clients in the clinic.
  • Written information and other forms of communication will be made accessible upon request.

wheelchair accessibility

Unfortunately, due to the age of our building, we are not able to be wheelchair accessible.

address

36B Prince Arthur Avenue
Toronto, ON M5R 1A9
Canada

hours (by appointment only)

Monday, Tuesday, Thursday: 9:30am-8pm
Wednesday: 9:30am-12pm and 4pm-8pm
Friday: 9:30am-4pm
Saturdays: 10am-2pm (sexual and reproductive health walk-ins only [except on long weekends])